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Sales tips make you a better salesperson. The best kind are those that help you demonstrate the depth of your product knowledge. With that in mind we share these two tips not included in product flyers or application instructions. They'll help you answer customer questions and position yourself as a valuable resource. How to Store Partially Used Foam Duct Sealant Cartridges: Okay, we lied; this tip is on page 3 of the FST™ application instructions, but too many users (and reps!) don't read that far--and this is important. FST Foam is sensitive to sun, moisture, and heat. Advise your customers to extend the life of their partially used FST cartridges by returning them to their protective foil pouches and taping them shut. Place the foil bags in a cool, dry, dark place until ready to use. This prevents exposure to moisture and degradation by UV light, and helps ensure that the component materials stay fresh up to a month after initial use. Timing the Putty Stick Hand Application: Both the PowerPatch® Transformer Leak Repair and AirRepair® Pressurized Cable Repair sealants share a common process: application of a putty to produce a temporary seal. This holds the leaking transformer oil, SF6 gas, or pressurized air long enough for the second and permanent sealant to be applied. The question is, how long to hold that putty in place by hand until it's cured? The answer varies on many factors (size of seal, ambient temp, surface temp, etc.). But it can be hard to tell exactly what is going on beneath your hand ... and releasing the putty too early to check on it can cause the seal to fail. This field trick can help. Before applying the mixed putty to seal the leak with your hand, break off a small amount and make a ball of putty. Set this aside to cure separately, then apply and hold the rest of the putty in place to make the seal. Occasionally poking the little ball with a free hand tells you when it has hardened and cured. That's the cue that the putty seal under the other hand is now ready to be overlaid with the PowerPatch or AirRepair second stage sealants. |
