
	Friday Fax A Weekly Summary of Polywater^® News of Incredible Importance

Issue #486

Hubble's Law

Consider Edwin Hubble's famous equation, Ho = v/d. No, the so-called Hubble's Law isn't a calculation of the odds that any given streetwalker is diseased. Rather, it's an expression of the speed at which distant galaxies are retreating from us (where Ho is the constant, v is the recessional velocity of a flying galaxy, and d is the distance from Earth). Interestingly, APC's laboratory was able to determine that the same equation expresses the velocity at which BonDuit Conduit Adhesive sales are closed when a hands-on product demonstration is employed. In this case, Ho is the resulting sale, as in, "Ho-Ho-Ho-Merry-Christmas, that's a big sale!"; v is the velocity of your demos--relating not to how fast you speak, but rather how often within a given timeframe; and d is the distance to your bank where you deposit your commission check. This theory has been proven timespace and again. Make a Big Bang in your territory. Resolve to make BonDuit demonstrations in 2008, and watch your financial universe expand.

Polywater^® LZ

Though Polywater LZ will be a major focus in 2008, some reps may be unaware of any customers using low-smoke zero-halogen cables. So, why should you mention LZ if you're not confident that a prospect has immediate need for it--or has even ever heard of it? Remember that you're doing more than educating the person, you're informing the market. People talk. They move. They get reassigned. Every major account should be aware of the existence and basic purpose of LZ. They may have a future need. Someone they know might have an immediate need. Even if they don't, the discussion serves to further position Polywater as the technical leader on cable pulling lubrication, which can ease your sale of the products they do need. The high-brow research behind LZ--compatibility of cable lubricants with LSZH cables--is as sophisticated as anything APC's lab has ever done. It's lightyears ahead of the competition--in fact, we suspect some lube manufacturers aren't even aware of the issue. Keep in mind that LZ transcends the discussion of extending cable life through lube specification. It introduces a whole new level of significance ... extending human life. That's worth a quick mention.

The Friday Fax Editor's Joke of the Week

The Joke

Customer Service Rep Humor. 1) Caller: "I've been calling 700-1000 for two days and can't get through; can you help?" CSR: "Where'd you get that number, sir?" Caller: "It's on your front door." CSR: "Sir, those are our business hours." 2) Caller: "Can you give me the phone number for Jack?" CSR: "Sorry, sir, there's no Jack here." Caller: "Page one of the user guide clearly states that I need to unplug the fax from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?" 3) Caller (enquiring about travel in Europe) "If I register my car in France and then take it to England, do I have to change the steering wheel to the other side of the car?" 4) Caller: "I'd like the number of the Argo Fish Bar, please." Operator: "I'm sorry, there's no listing. Are you sure the spelling is correct?" Caller: "Well, it was called the Bargo Fish Bar, but the B fell off." 5) Caller: "I'd like the phone number to Glasgow Knitwear." Operator: "What city?" Caller: "Woven." Operator: "Woven? Are you sure?" Caller: "That's what it says on the label: Woven in Scotland." 6) CSR: "I need you to right-click on the Open Desktop." Caller: "OK." CSR: "Did you get a pop-up menu?" Caller: "No." CSR: "OK, try again. Do you see a pop-up menu?" Caller: "No." CSR: "OK, sir, can you tell me what you've done so far?" Caller: "Sure. You told me to write 'click' and I wrote 'click'." 7) CSR: "At the bottom left hand side of your screen, can you see the OK button displayed?" Caller: "Wow! How can you see my screen from there?" 8) Caller: "I deleted a file from my PC last week and I just realized that I need it. If I turn my system clock back two weeks will I get my file back again?"

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American Polywater Corporation -- The world's leading manufacturer of cable pulling lubricants, cable cleaners, and MRO & construction chemicals.
P.O. Box 53 | Stillwater, MN 55082 USA
1-(651) 430-2270 (Voice) | 1-(651) 430-3634 (Fax)
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